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Risk Management Specialist (14 Month Contract)

Location: 

Toronto, Ontario, CA

Position Title: Risk Management Specialist (14 Month Contract)
Requisition ID: 38004
Career Group (ADSP): Administrative
Division: Nat - Finances (80069743) 
Department: Risk Management  
Work Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND) 
Province: Canada : Ontario 
Position Type: Temporary  
 

 

SUMMARY:
This position is responsible for high to low severity bodily injury liability claims, property damage claims and product related claims.  Efficient retention and transfer of claims, responding to third parties, insurer and legal representatives.

SPECIFIC RESPONSIBILITIES:
- Manage, obtain, and analyze investigative material and evidence for all occurrences assigned
- Ensure the successful engagement, cooperation, participation, reporting, and effective completion of defense documentation with location managers and in support of other internal and external stakeholders
- Review contractual agreements, case law, and policies for assessment and claims handling decision
- Examine strategies for claim response and recommend retention or transfer, denial, settlement
- Settle, deny, transfer, escalate liability claims and build a defense file in preparation of litigation; provide necessary support to assigned adjusters and defense counsel
- Settle claims with plaintiffs, insurers, adjusters, and third parties within specified authority from Manager
- Substantiate and negotiate property claims working directly with at fault third parties or with the assigned third party administrators
- Review and update independent adjusters reports, defence counsels correspondence, initial opinions, discovery reports and furthers updates. Providing recommendations, comments and/or direction on a file when required
- Educate location managers, on claim programs, policies, and procedures for: reporting, investigation; litigation management; resolution/outcome management; and the delivery of claim information
- Ensure database integrity, accuracy with up to date details, reserves and claim status
- Supervise and lead the performance management of the Claims Administrator
- Monitor and analyze legal opinions, claims costs and exposures to identify trends and discover root causes
- Make recommendations on revised and new programs and procedures based on analysis.  Involve implementation of new/revised programs

QUALIFICATIONS:
- College diploma or University studies
- 2 – 4 years liability, property claims working experience
- Presently working towards your CIP or CRM designation or has successfully completed your CIP or CRM designation
- Intermediate skills in MS Office, Outlook, and database applications
- Excellent written and verbal communication skills
 

#LI-Hybrid 
IND1

 
The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.
 
METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.
 
We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.
 
Please note that we will only contact those whose applications are selected.
 
We respectfully request that agencies do not contact us or send us unsolicited applications.
 

METRO INC. is a food and pharmacy leader in Québec and Ontario. As a retailer, franchisor, distributor, and manufacturer, the Corporation operates or services a network of 953 food stores under several banners including Metro, Metro Plus, Super C, Food Basics, Adonis and Première Moisson, as well as 648 drugstores primarily under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners, providing employment directly or indirectly to almost 90,000 people.

Our five customer promises are simply that... promises to provide our customers with the best shopping experience possible. Under each promise are actions that support it.

Our five customer promises:

  • Great quality fresh products
  • The people are great
  • It's easy to shop
  • Customers get what they want
  • Prices are good

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