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Pharmacy Manager

Location: 

SCARBOROUGH, ON, CA, M1E 4B8

Position Title: Pharmacy Manager 

Position Type: Permanent 

Requisition ID:  29155 

Banner:  PHARMA 

Employment Type: Full-Time 

 

 

 

Contribute to the achievement of strategic goals and objectives for their pharmacy while ensuring the attainment of budgeted financial metrics. In addition, provide direct patient care and manage their pharmacy inclusive of the dispensary and front shop while ensuring adherence to both Company operating standards and Ontario College of Pharmacists' standards of practice. 

 

 

Specific Responsibilities: 

  • Ensure the Pharmacy department is in compliance with OCP regulations/policies, any other regulatory body governing the practice of pharmacy, and the Company's policies, procedures, operational standards and initiatives. 

  • Meet all requirements as a Designated Manager with OCP. 

  • Perform all professional activities of dispensing, patient counseling and pharmacy services and perform all tasks required to satisfy dispensary orders. 

  • Perform all acts under the expanded scope of pharmacy practice. 

  • Provide pharmacy services and Company initiatives. 

  • Collaborate with other health care professionals in the provision of patient care. 

  • Ensure the pharmacy opens and closes according to hours of operation and manage pharmacist scheduling needs. 

  • Organize dispensary functions and personnel to optimize workflow and manage front shop operations. 

  • Ensure the completion of all pharmacy-related paperwork. 

  • Manage operations of the OTC business 

  • Manage inventory and shrink. 

  • Schedule all pharmacy staff members (includes pharmacist coverage for all hours of operations). 

  • Manage unionized employees and the staff pharmacist(s). 

  • Resolve staff issues and concerns. 

  • Maintain awareness of current local competitive activity and business development opportunities and inform head office. 

  • Satisfy the Company's expectations on the delivery of consistent, exceptional customer service. 

  • Maintain store standards and conditions. 

  • Cash register operations. 

 

 

Qualifications 

  • Education – B.Sc. Phm. Degree (4-year University Pharmacy Program). 

  • Licensure – Registered Part A Pharmacist with the Ontario College of Pharmacists. 

  • Injection certified, Smoking Cessation certified and registered with the Ontario College of Pharmacists  

  • Proficient with current PC systems, MS Office programs and pharmacy software (Kroll). 

  • HR management skills to hire, train, motivate, retain, coach and develop competent employees. 

  • Leadership to inspire and motivate people to achieve operational goals and objectives. 

  • Financial & business acumen - strong knowledge of financial & operational aspects of pharmacy. 

  • Strong operations knowledge to converge best practices into effective approach. 

  • Results oriented demonstrating bias for action and motivated by ROI. 

  • Driving continuous improvement in processes/procedures to improve pharmacy's performance. 

  • Interpersonal skills to build strong working relationships and positive work environment. 

  • Language skills to communicate clearly and listen carefully in a respectful manner. 

  • Organizational skills to prioritize, plan ahead, manage time and be punctual. 

  • Customer service skills to achieve customer satisfaction by recognizing customer needs/wants. 

  • Receptivity to accept constructive feedback for continuous improvement. 

  • Initiative to identify and complete tasks independently. 

 

 

 

Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.

Metro is committed to accommodating applicants and employees with disabilities.  Should you require an accommodation or wish to receive this application in an accessible format, please advise.

Only applicants that meet the qualifications will be contacted.

We respectfully request no calls or unsolicited resumes from agencies.

METRO INC. is a food and pharmacy leader in Québec and Ontario. As a retailer, franchisor, distributor, and manufacturer, the Corporation operates or services a network of 953 food stores under several banners including Metro, Metro Plus, Super C, Food Basics, Adonis and Première Moisson, as well as 648 drugstores primarily under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners, providing employment directly or indirectly to almost 90,000 people.

Our five customer promises are simply that... promises to provide our customers with the best shopping experience possible. Under each promise are actions that support it.

Our five customer promises:

  • Great quality fresh products
  • The people are great
  • It's easy to shop
  • Customers get what they want
  • Prices are good

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