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Position Title: Field Specialist Grocery
Requisition ID: 3221
Career Group (ADSP): Administrative
Division: Operations Conventional (01006147) 
Department: Stores Operations  
Province: Canada : Ontario 
Position Type: Permanent  



This position is responsible for ensuring that department standards are maintained, for helping with training and opening of new stores, and for offering support to Store Managers in the respective operational area. This position is responsible for Pickering, Oshawa, Whitby, Stoufville, Kingston, Brockville, etc.  This position is also responsible for the set-up of all new department initiatives in stores for assigned territory.


Specific Responsibilities

•Act as the main contact to assigned Store Managers in regards to department operations.

•Work with Store Managers to maintain proper department line-ups, pricing, merchandising, and seasonal displays.

•Supervise the set-up of the Department in new stores.

•Work with the Store Managers in identifying and correcting operational weaknesses in the department (including sales, margins and shrink).

•Continuous review of product line-ups and keeps current on customer needs and competitive activity.

•Supports Store Management in developing store employee skills, including technical, leadership and customer service.

•Responsible for set-up of all department initiatives within Stores.  Execute new practices and provide feedback.

•Review department margins and inventory levels with Store Managers.  Investigate and explain discrepancies as necessary.

•Review, track and report on applicable department audits.

•Follows all Company policies and procedures, government regulations, Health & Safety, and Food Safety regulations, as well as compliance with collective agreements.

•Working with store and grocery managers to achieve sale objectives and shrink targets. 

•Responsible for conducting department manager meetings twice per year. 

•Other duties as may be assigned by Operations Management.



•College diploma or University Degree, or other appropriate certification

•5 -7 years relevant knowledge and experience 

•Strong understanding of merchandising, planograms, store layouts

•Intermediate computer skills – working knowledge of Microsoft Office, SAP and BDMS an asset

•Excellent verbal and written communications skills

•Knowledge of applicable laws and regulations, and emerging trends

•Valid driver’s license



Internally has regular contact with Store Management, Department Managers, various Head Office departments, and Merchandising.  Externally has contact with vendors and suppliers, various government representatives and customers.




Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.
Metro is committed to accommodating applicants and employees with disabilities.  Should you require an accommodation or wish to receive this application in an accessible format, please advise.
Only applicants that meet the qualifications will be contacted.
We respectfully request no calls or unsolicited resumes from agencies.

Job Segment: Grocery, Merchandising, Retail

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