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Position Title: Intern Claims
Requisition ID: 9682
Career Group (ADSP): Administrative
Division: Human Resources (01000177) 
Department: Human Resources  
Work Location:  
Province: Canada : Ontario 
Position Type: Intern/Student  



The Claims Coordinator is responsible for daily administration of all Workplace Safety and Insurance Board Claims (WSIB), including the data entering of all preliminary information regarding employee accidents into the Parklane system and responding to inquiries about claims. Represents the Company's interests through written correspondence to WSIB and gathers information regarding objections to claims.


Specific Responsibilities:

  • Opens the department mail distribute to appropriate personnel.
  • Contacts WSIB to obtain claim numbers and decisions.
  • Ensures all department filing is updated.
  • Reviews accident investigations, ensures all necessary information is present, follow-up with stores to obtain necessary information.
  • Ensures all necessary forms are completed in a timely manner and sent to WSIB.
  • Contacts the worker to set up immediate modified Return to Work programs.
  • Prepares correspondence to WSIB regarding worker's objection to immediate accommodation.
  • Writes letters to WSIB regarding objection or request for Second Injury and Enhancement Fund (SIEF).
  • Respond to claims inquiries from all levels including store management, injured workers, HR staff and WSIB staff.
  • Completes WSIB requested employer reports.
  • Maintains contact with WSIB regarding letters of objection.



  • College study (2 years) in a relevant field
  • Strong communication skills
  • Intermediate knowledge of Microsoft Office
  • General H.R. knowledge, especially Workers Compensation and WSIB legislation



Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.
Metro is committed to accommodating applicants and employees with disabilities.  Should you require an accommodation or wish to receive this application in an accessible format, please advise.
Only applicants that meet the qualifications will be contacted.
We respectfully request no calls or unsolicited resumes from agencies.

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