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Position Title: Manager Human Resources Discount
Requisition ID: 2381
Career Group (ADSP): Administrative
Division: Human Resources (01000177) 
Department: Stores Operations  
Work Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND) 
Province: Canada : Ontario 
Position Type: Permanent  




The Human Resources, Field Manager works as the Human Resources/Labour Relations business partner for a designated group of stores. The position acts as  a Human Resources generalist, providing day to day advice and support to store operations in the area of Human Resources and Labour Relations.



Specific Responsibilites:


—• Act as the Human Resources business partner to coach and advise management in their dealings with various union representatives and employees
—• Responsible for the day to day administration of Collective Bargaining Agreements, including grievance handling and advising Store Operations on Collective Agreement interpretation, as well as advising and instructing counsel at arbitration hearings and other legal proceedings
—• Participate in the development, delivery and follow up of training programs for Store Management
—• Manage the Human Resource Succession Planning process for assigned districts 
—• Approve/coordinate transfers, demotions, promotions, layoffs, leaves of absence, salary approvals, merit increases, seniority list maintenance
—• Responsible for a wide array of employee relations issues including participating in team meetings to share information and solutions
—• Investigate and resolve complaints (breaches of internal/external policies and laws)
—• Provide support to Operations in attendance/absenteeism management control 
—• Function as a resource to District Managers on  compensation/salary administration, and performance management issues 

Participate in store openings and closings, conversions, and store meetings.


Participate in the bargaining of collective agreements.



—• Post Secondary education with 3-5 years related work experience 
—• 3-5 years working with labour unions
—• Excellent time management skills, ability to maintain composure in a fast paced work environment and managing competing priorities for a variety of stakeholders
—• Excellent verbal and written skills with the ability to communicate effectively with all levels in the organization and maintain strong relationships
—• Extensive travel required including occasional overnight stays
—• CHRL/CHRP designation is an asset
—• Retail industry knowledge is an asset
—• Experience conducting grievance meetings  and investigations is considered an asset
—• Intermediate PC skills specifically working with MS Office suite.
—• Ability to objectively coach employees and management through complex situations while maintaining a commitment to handling confidential information with discretion and sensitivity




Internally has regular contact with Head Office Departments including Health and Safety, Quality Assurance, Accounting, Payroll, Loss Prevention, Store Operations and Legal on a variety of issues. Externally, has contact with stores, customers, union leaders and representatives, various legislative bodies and  legal counsel.


Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.
Metro is committed to accommodating applicants and employees with disabilities.  Should you require an accommodation or wish to receive this application in an accessible format, please advise.
Only applicants that meet the qualifications will be contacted.
We respectfully request no calls or unsolicited resumes from agencies.
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