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Security Investigator


Toronto, Ontario, CA

Position Title: Security Investigator
Requisition ID: 28915
Career Group (ADSP): Administrative
Division: Nat - Ressources humaines (80069754) 
Department: Human Resources  
Work Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND) 
Province: Canada : Ontario 
Position Type: Permanent  



This position is responsible for investigating acts of wrongdoing, coordinating security and Loss Prevention activities for all Stores and Distribution Centers within Metro Ontario Inc.


Specific Responsibilities

  • Provide support and follow-up on internal investigations.
  • Install CCTV equipment for internal investigations.
  • Provide support to stores and D.C.'s concerning investigations and security issues.
  • Provides support for the implementation of the Loss Prevention programs; retail store audits, DM meetings, LP shrink meetings all designed to assist stores in controlling their assets.
  • Prepares, maintains and organizes detailed reports for all internal investigations.
  • Will attend Arbitrations and Criminal Court for the purpose of giving evidence when required.
  • Will maintain a close working relationship with other functions in Metro such as; Operations, Human Resources, Labour Relations,
  • Liaises between Metro Ontario Inc., and Law Enforcement agencies concerning ongoing investigations.



  • College diploma or University studies (certificate) in Law & Security or Criminology
  • License as a Private Investigator or in the process of obtaining
  • Minimum 3 years investigator experience in a retail environment
  • Knowledge of current surveillance and alarm system technology
  • Strong interviewing and interrogation skills
  • Good communication skills
  • Intermediate skills in Microsoft Word, Excel, and Outlook
  • Flexibility to work staggered hours, weekends, evenings as required.
  • Ability to travel throughout Ontario
  • On-call 24/7
  • Valid driver's license




Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.
Metro is committed to accommodating applicants and employees with disabilities.  Should you require an accommodation or wish to receive this application in an accessible format, please advise.
Only applicants that meet the qualifications will be contacted.
We respectfully request no calls or unsolicited resumes from agencies.

METRO INC. is a food and pharmacy leader in Québec and Ontario. As a retailer, franchisor, distributor, and manufacturer, the Corporation operates or services a network of 953 food stores under several banners including Metro, Metro Plus, Super C, Food Basics, Adonis and Première Moisson, as well as 648 drugstores primarily under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners, providing employment directly or indirectly to almost 90,000 people.

Our five customer promises are simply that... promises to provide our customers with the best shopping experience possible. Under each promise are actions that support it.

Our five customer promises:

  • Great quality fresh products
  • The people are great
  • It's easy to shop
  • Customers get what they want
  • Prices are good

Job Segment: Loss Prevention, Retail

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