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Survey/Distribution Coordinator


Toronto, Ontario, CA

Position Title: Survey/Distribution Coordinator
Requisition ID: 29288
Career Group (ADSP): Distribution Center
Division: Logistics and Distribution (80190524) 
Department: Logistics and Distribution  
Work Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND) 
Province: Canada : Ontario 
Position Type: Permanent  



This position is responsible for resolving store issues regarding SAP and BDMS systems for both Conventional and Discount banners, this position also supports Business Services in implementation and project execution.  This position is responsible for the entry and maintenance of survey/distributions and management of store orders.


Specific Responsibilities:

  • Data entry and management of information including but not limited to  promotions, retails, coupons, agreements, surveys and distributions into SAP.
  • Perform identification and analysis of errors and validation of own and teams work.
  • Receive and respond to all store and business inquiries. Each inquiry requires extensive investigation.  The position requires a solid knowledge of SAP and BDMS.
  • Troubleshoot items that may be set up incorrectly.  Communicate findings to relevant areas of the business for resolution.
  • Communicate and coordinate issues and solutions with relevant departments. Ensure that issue correction is completed in a timely manner.  
  • Assist stores in data corrections at store level by providing clear instruction.
  • Relay communications to the stores on behalf of various areas of the business.
  • Perform flyer analysis, identification of any impact to retail or tags.  Ensure corrections are made and stores are communicated any necessary information.
  • Monitor store orders, ensuring all orders are received and processed correctly.  Coordinating emergency orders between warehouse, operations and transportation.  Investigating and coordinating any necessary correction of errors in orders to ensure accurate delivery of product.
  • Data entry of schedule changes to orders and entry or changes to store orders as necessary.


  • Post Secondary Diploma/ Degree in a related field. 
  • 1 – 3 years of relevant experience. 
  • Intermediate skills in  Microsoft Office is required. 
  • Excellent verbal and written communication skills.
  • Some travel to stores is required.
  • Available to work weekend as required.  Required to be on call and be available for assigned periods.
  • Knowledge in BDMS & SAP is an asset.
  • Data entry expertise.



Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.
Metro is committed to accommodating applicants and employees with disabilities.  Should you require an accommodation or wish to receive this application in an accessible format, please advise.
Only applicants that meet the qualifications will be contacted.
We respectfully request no calls or unsolicited resumes from agencies.

METRO INC. is a food and pharmacy leader in Québec and Ontario. As a retailer, franchisor, distributor, and manufacturer, the Corporation operates or services a network of 953 food stores under several banners including Metro, Metro Plus, Super C, Food Basics, Adonis and Première Moisson, as well as 648 drugstores primarily under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners, providing employment directly or indirectly to almost 90,000 people.

Our five customer promises are simply that... promises to provide our customers with the best shopping experience possible. Under each promise are actions that support it.

Our five customer promises:

  • Great quality fresh products
  • The people are great
  • It's easy to shop
  • Customers get what they want
  • Prices are good

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