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Pharmacist Assistant



Position Title: Pharmacist Assistant 

Position Type: Permanent 

Requisition ID:  36085 

Banner:  Pharma 

Employment Type: Full-Time 

Avaliability: Daytime Hours & Part time positions avaliable


Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for health care with our customers! The Pharmacy Team at 4510 Innes Rd, Ottawa, ON K4A 4C5

is waiting for you!


Specific Responsibilities:

• Performs all aspects of the technical act of dispensing

• Receives prescription refill requests and verbal prescriptions in accordance with all applicable laws and regulations

• Establishes and maintains patient profiles, and scans and files patient records

• Contacts prescribers for various functions

• Answers phones and checks IVR voicemail messages

• Provides customer assistance with merchandise on the sales floor and at the cash register

• Checks emails and responds accordingly

• Receives orders and ensures product received matches invoices and is received in good condition, and then is stored/put away appropriately

• Performs inventory-related tasks

• Enters and reconciles invoices/credits and maintains shrink logs

• Utilizes wholesaler websites for various functions

• Assists with dispensary paper work as directed

• Maintains store standards and conditions and may be assigned to clean dispensary, sweep floor, and clean shelves as required

• Performs other duties as assigned by the Pharmacy Manager or Pharmacist

• Follows all applicable Company policies and procedures, Government regulations, Health and Safety and Food Safety regulations



• Education – Pharmacy Assistant Program

• Experience - Minimum of 2 years in retail pharmacy

• Proficient with current PC systems, MS Office programs and pharmacy software (Kroll)

• Interpersonal skills to build strong working relationships and positive work environment

• Language skills to communicate clearly and listen carefully in a respectful manner

• Organizational skills to prioritize, plan ahead, manage time and be punctual

• Customer service skills to achieve customer satisfaction by recognizing customer needs/wants

• Receptive to constructive feedback for continuous improvement

• Initiative to identify and complete tasks independently




Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.

Metro is committed to accommodating applicants and employees with disabilities.  Should you require an accommodation or wish to receive this application in an accessible format, please advise.

Only applicants that meet the qualifications will be contacted.

We respectfully request no calls or unsolicited resumes from agencies.

METRO INC. is a food and pharmacy leader in Québec and Ontario. As a retailer, franchisor, distributor, and manufacturer, the Corporation operates or services a network of 953 food stores under several banners including Metro, Metro Plus, Super C, Food Basics, Adonis and Première Moisson, as well as 648 drugstores primarily under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners, providing employment directly or indirectly to almost 90,000 people.

Our five customer promises are simply that... promises to provide our customers with the best shopping experience possible. Under each promise are actions that support it.

Our five customer promises:

  • Great quality fresh products
  • The people are great
  • It's easy to shop
  • Customers get what they want
  • Prices are good

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