Labour Management Specialist
Toronto, Ontario, CA
Joining our team has its advantages!
- Flexible schedule to promote work/life balance
- Telecommuting in hybrid mode
- Group insurance from the first day
- Very competitive pension plan
- Generous holiday policy
- Personal days
- Employee Assistance Program
- Free parking
- Opportunity for professional development
SUMMARY:
Participates in the development and maintainance of Labour/ Efficency tools to maximize profitability in the stores while providing the necessary technical support in administrative and operational activities.
SPECIFIC RESPONSIBILITIES:
- Participate in the achievement of the Operations budget and retail service business plan.
- Identify the issues of priority performance in its sector and monitoring
- Participates in the follow-up to the margins by categories of the various sectors
- Participate in the development of new technological tools
- Participate to maintain various databases of the results of the supermarkets
- Participate to maintain the parameterization of management software
- Participate in the preparation of Store / Division budgets
- Communicate issues encountered by in-store specialists and validate patches
- Validate compliance with norms and standards of the division while guiding change
- Support the implementation of policies related to customer experience
- Visit the outlets to identify the nature of the issues of profitability and sales providing recommendations for improvements
- Visit the outlets to ensure the compliance of management tools
QUALIFICATIONS:
- Post secondary education, 5 years store experience, preferably as a manager
- Knowledge of the professional environment
- Orientation towards quality work/service
- Technical and professional knowledge with strong analytical skills
- Good Communication skills written and verbal
- Management of priorities
- Works well independently and able to meet deadlines
- Proficient in Excel, knowledge of Word and Power Point
- Bilingualism is an asset