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Position Title: Manager, Merchandising Insights and Analytics
Requisition ID: 11462
Career Group (ADSP): Administrative
Division: Qc - Marketing Metro (80069072) 
Department: Marketing and e-Commerce  
Position Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND) 
Position Type: Permanent 



The Manager, Merchandising Insights and Analytics is responsible for supporting internal stakeholders with strategic assessment of sales analysis and market data by using an array of internal and external reporting tools designed to help formulate strategic recommendations to grow and manage categories at Metro Inc. This is a key supporting role to the Merchandising team in helping them assess and review their categories with strategic driven insights which will help better meet financial and customer objectives.                      

Specific Responsibilities:                            

  • Lead category data analysis, using internal and external sources (dunnHumby, Environics, Nielsen, and others as required)                        
  • Develop and provide in-depth strategic insights, assessment and recommendations to support category growth                         
  • Assist Merchandising team to develop and manage price & promotions strategy, assortment updates, and other merchandising decisions by category, for product categories at Metro.
  • Provide Loyalty team with key insights as to how to leverage points by category and by customer segment, for product categories at Metro.
  • Attend and lead relevant meetings with Merchandising and act as a key advisor on identified key projects within the Merchandising team.
  • Lead relevant meetings with Merchandising Directors and Category Managers and act as a key strategic resource that leads key projects within the merchandising team.                        
  • Leads Metro's priority category & assortment review process across categories                        
  • Provide ongoing support and leadership for at least one direct report.                        


  • 7 to 10 years experience in: Merchandising or Category Management, CPG or Data/Analytics Consultancy.                        
  • Fluent understanding of key Customer Insights data, metrics and KPIs as well as reporting metrics and sales measures used in a retail environment.  
  • Knowledge of dunnhumby or similar Customer Insights and reporting tools as well as working knowledge of Nielsen market data.                        
  • Understanding of Metro Inc. or similar retailer Merchandising planning processes.                        
  • Bachelors in Marketing or Management or Mathematics. A Master's degree is not a must but a definite asset.                        
  • Strong ability to write concise, strategic, and insightful reports and recommendations to meet the needs of key business stakeholders.                        
  • Bi-lingual French/English would be an asset.                        


  • Knowledge of retail industry would be an asset, particularly the food/grocery sector.                        
  • Oriented towards quality work and service with excellent attention to detail in both analysis and communications.                         
  • Ability to work as part of a team and influence others outside of your reporting structure.                        
  • Excellent project management skill and ability to deliver on-time in a fast-paced evolving environment.                        
  • Ability to demonstrate a high level of independent judgment and initiative.                        
  • Strong ability to analyse and interpret data and apply problem-solving skills to best answer business questions with actionable insights.                        
  • Good interpersonal skills and ability to present ideas clearly and effectively, both verbally and in writing with a range of audiences at all levels up to Executive.      



Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.
Metro is committed to accommodating applicants and employees with disabilities.  Should you require an accommodation or wish to receive this application in an accessible format, please advise.
Only applicants that meet the qualifications will be contacted.
We respectfully request no calls or unsolicited resumes from agencies.

Job Segment: Merchandising, Category Manager, Retail

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